Wednesday, March 20, 2013

Mumbai Custome Care Associate Jobs For Recent College Grads – MAPFRE

Job Position: Customer Care Associate
Number of Posts: 15
Name of the Company: India Assistance
Job Location: Mumbai
Experience: 0 to 2 yrs
Job Duties:
  • Answer inbound calls
  • Handle Email communication
  • Document the calls to ensure all information is captured
  • Make outbound calls to take feedback & Data Validation
Skills Required:
  1. Fresh graduates with good communication skills.
  2. Candidates having Call Center experience are welcome too.
  3. Good command of English and Hindi.
  4. Knowledge of additional language would be an added advantage-  Marathi, Kannada, Telugu, Malayalam, Tamil, Nepali and Sinhalese
  5. Willingness to work in rotational shifts (Including night shifts)
Qualification: Graduate
Details of the Company:
MAPFRE is an independent Spanish business group. MAPFRE operates worldwide in insurance, reinsurance, financial, real estate and service. These activities are carried out through 250 companies, grouped in divisions and wide-ranging units with management autonomy. The group has turnover in excess of €23 Billion; total assets of EUR 40 Billions and has more than 35,000 employees. A FORTUNE 500 group and is the only insurance company listed by Business Week, in the year 2009, in the list of ‘World’s 40 best companies’ – a study carried out by A.T. Kearney.
Contact Number: 22-91-40901300
Apply: Email your cv to arpitar@indiaassistance.in
Contact Person: Arpita Rao